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Billing & Refund
Malik amz Tools refunds only if requested within 24hrs of payment. A refund is only made if the issue is found and can't be resolved in the next few hours.  After 24hrs you can’t claim a refund as this is a group buy service. If your account is terminated or suspended or blocked due to any violation of our terms and condition user can’t claim a refund.
Account Suspension
We have our own algorithm to check account sharing and spam activities. Every user has to follow the rules. If our system found any suspicious activity on any user's account, then Malik amz Tools has the right to block the account permanently without any refund. However, you can initiate a counter review using live chat section, After that our dedicated review team will check your account and if they don't found any suspicious activity then your account will be Unblocked. REMEMBER, OUR REVIEW TEAM CAN TAKE 1-2 DAYS (MAX) TO REVIEW A ACCOUNT, AND WE HAVE TO WAIT TILL THE REVIEW. 
(Important)
Malik amz Tools only allow one ISP / IP per user (Dynamic IPs allowed), You can not use one account on your home and office. You have to purchase multiple accounts for multiple ISPs / IPs. Also, VPNs, RDPs are strictly prohibited. If you violate these terms, you will be banned permanently from Malik amz Tools. However, we allow users to report mistakes and counter-reviews. You can request a manual review from the Live Chat section. It may take 3-4 Days maximum. VPN usage is also not allowed.
Services & Uptime
Malik amz Tools have the right to change the price and validity of any service at any time. We outsource the accounts, so our users can face minor downtime issues. If any of our tools reached their maximum limit, you have to wait until our team refills the account.